Privacy Policy

Skinsmonkey collects information to provide better services to all our users. We collect information in several ways:

Personal Information You Provide

• Account registration details including name, email address, and username
• Profile information such as bio, gaming preferences, and skill levels
• Payment information for premium services (processed securely through third-party providers)
• Communication data when you contact our support team
• Content you create, upload, or share through our platform

Information We Collect Automatically

• Device information including IP address, browser type, and operating system
• Usage analytics such as pages visited, time spent, and feature interactions
• Performance data to improve our streaming and content delivery services
• Location data (general geographic area based on IP address)
• Cookies and similar tracking technologies for enhanced user experience

Your information helps us provide, maintain, and improve Skinsmonkey's services. Here's how we use the data we collect:

Purpose	Data Used	Legal Basis
Account Management	Registration details, profile information	Contract performance
Service Delivery	Usage data, preferences, device information	Legitimate interest
Customer Support	Communication history, account details	Contract performance
Platform Improvement	Analytics, performance data	Legitimate interest
Security & Fraud Prevention	Device data, usage patterns	Legitimate interest

Specific Use Cases

We use your information to personalize your experience, recommend relevant content, facilitate connections with other users in the esports community, and maintain the security and integrity of our platform. We also analyze usage patterns to identify areas for improvement and develop new features that benefit our user community.

Skinsmonkey values your privacy and limits information sharing to specific circumstances necessary for our services:

Service Providers

We work with trusted third-party service providers who help us operate our platform. These include hosting services, payment processors, analytics providers, and customer support tools. All service providers are bound by strict confidentiality agreements and can only use your information to provide services to Skinsmonkey.

Legal Requirements

We may disclose your information when required by law, such as in response to court orders, legal processes, or to protect the rights, property, or safety of Skinsmonkey, our users, or the public. We will notify you of such disclosures unless prohibited by law.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will provide notice before your information is transferred and becomes subject to a different privacy policy.

You have important rights regarding your personal information. Depending on your location, you may have additional rights under applicable privacy laws:

How to Exercise Your Rights

To exercise any of these rights, please contact us using the information provided at the bottom of this policy. We will respond to your request within 30 days and may require verification of your identity to protect your information. For account-related changes, you can also access many settings directly through your user dashboard.

Protecting your information is a top priority. We implement comprehensive security measures to safeguard your data:

Technical Safeguards

• Encryption of data both in transit and at rest using industry-standard protocols
• Regular security audits and penetration testing by third-party security firms
• Multi-factor authentication for administrative access to our systems
• Automated backup systems with secure, geographically distributed storage
• Network security monitoring and intrusion detection systems

Organizational Safeguards

• Employee training on data protection and privacy best practices
• Access controls limiting staff access to personal information on a need-to-know basis
• Regular reviews of our privacy and security policies
• Incident response procedures for potential data breaches
• Vendor management program ensuring third parties meet our security standards

We retain your personal information only as long as necessary to provide our services and fulfill the purposes outlined in this policy:

Retention Periods

• Active account information: Retained while your account is active and for up to 2 years after account closure
• Payment information: Retained for 7 years for tax and accounting purposes
• Communication records: Retained for 3 years for customer service and legal purposes
• Analytics data: Aggregated and anonymized after 18 months
• Security logs: Retained for 1 year for fraud prevention and security monitoring

Deletion Process

When you request account deletion or when retention periods expire, we securely delete your information from our active databases. Some information may remain in backup systems for up to 90 days before being permanently removed. Aggregated or anonymized data that cannot identify you may be retained indefinitely for analytical purposes.

Skinsmonkey operates globally and may transfer your information to countries outside the European Economic Area (EEA). We ensure appropriate safeguards are in place:

Transfer Mechanisms

• Standard Contractual Clauses approved by the European Commission
• Adequacy decisions for countries with equivalent data protection laws
• Binding Corporate Rules for transfers within our corporate group
• Certification schemes and codes of conduct where applicable

All international transfers are subject to appropriate technical and organizational measures to protect your information and ensure compliance with applicable data protection laws.

We use cookies and similar technologies to enhance your experience on Skinsmonkey. Here's what you need to know:

Types of Cookies We Use

• Essential cookies: Required for basic website functionality and security
• Performance cookies: Help us understand how visitors interact with our website
• Functionality cookies: Enable enhanced features and personalization
• Targeting cookies: Used to deliver relevant advertising (with your consent)

Managing Cookies

You can control cookies through your browser settings and our cookie preference center. Please note that disabling certain cookies may limit your ability to use some features of our platform. We respect your choices and provide clear options for managing your cookie preferences.

Skinsmonkey is committed to protecting the privacy of minors. Our platform is not directed to children under 13 years of age, and we do not knowingly collect personal information from children under 13.

Age Verification

We implement age verification measures during account registration and regularly review our user base for compliance. If we discover that we have collected information from a child under 13, we will delete that information immediately.

Parental Rights

Parents or guardians who believe their child has provided information to Skinsmonkey should contact us immediately. We will investigate and take appropriate action to remove any unauthorized information.

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:

• Post the updated policy on our website with a new effective date
• Notify you via email or platform notification for material changes
• Provide clear information about what has changed
• Give you the opportunity to review the changes before they take effect

We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of Skinsmonkey after policy updates indicates your acceptance of the changes.